Welcome to the AEGEA – Mediterranean Beauty Club help centre. Below are answers to the questions we are asked most often. If you can’t find what you’re looking for, email us at hello@aegeabox.com.
AEGEA is a Mediterranean beauty club delivered to your door. Each month we curate a box of five hand-picked beauty treasures – skincare, candles and little everyday luxuries inspired by the sun, sea and calm of the Aegean.
Every monthly box contains 5 products in travel or full size. The exact contents are a surprise, curated around a different theme each month.
Your subscription renews automatically on your scheduled billing date, so you never miss a box. You can manage your plan at any time from your account.
Payments are handled securely through our payment provider and can be made by debit or credit card and supported digital payment methods.
Yes – you can cancel at any time. Cancellation applies from your next billing period onward; boxes already paid for will still be sent.
Once a subscription payment has been charged and the box prepared, that payment is non-refundable. You remain subscribed for the period you have paid for.
We ship across Greece and Cyprus. Shipping within Greece is free for orders over €49, otherwise a flat €2.90 applies. Delivery to Cyprus is €8.
Orders are typically delivered within 2–3 business days. If you choose BOX NOW lockers, delivery is usually within 2 days of dispatch.
E-shop products may be returned within 14 days of receipt, in their original condition. Defective products are replaced or refunded within 30 days.
Still have questions? Reach us at hello@aegeabox.com, or visit us at 12 Mikras Asias Street, Nea Ionia, Athens.
